Shipping Policy (Cash on Delivery)
At Zeenat Mall, we offer Cash on Delivery (COD) as a convenient payment option for our customers. Here's what you need to know about our COD shipping policy:
1. COD Availability
COD is available for select locations and orders meeting certain criteria. You can check the availability of COD during checkout.
2. COD Charges
There may be additional charges associated with COD orders. These charges will be clearly communicated to you during the checkout process.
3. Payment
With COD orders, payment is collected in cash at the time of delivery. Please have the exact amount ready to expedite the delivery process.
4. Order Confirmation
Once you place a COD order, you will receive an order confirmation email with details of your purchase and estimated delivery time.
5. Delivery
Our delivery team will contact you to schedule the delivery of your order. Please ensure someone is available at the delivery address to receive the package and make the payment.
6. Return Policy
If you wish to return a COD order, please refer to our Return Policy for instructions on how to initiate a return.
Contact Us
If you have any questions or concerns regarding COD orders or our shipping policy, feel free to contact us at zeenatmallonline@gmail.com.
Remember to tailor this policy to your specific COD process and include any additional terms and conditions that apply to your shipping operations.